Frequently Asked Questions
Everything you need to know about shopping at Peppermayo.
How long does shipping take?
Standard shipping typically takes 3-7 business days, while Express shipping arrives within 1-2 business days for most metropolitan areas.
What is your return policy?
We offer returns for store credit or exchange within 30 days of purchase, provided items are in original condition with tags attached.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping costs and delivery times are calculated at checkout based on your location.
How do I track my order?
Once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to follow your parcel's journey.
What payment methods do you accept?
We accept all major credit cards, PayPal, and buy-now-pay-later options including Afterpay and Klarna.
How do I find the right size?
Please refer to our detailed Size Guide located on each product page to find the best fit for your measurements.